Aventura is a family run business, born out of a deep love for our home country: Tanzania. We were born and raised here, and are first hand witnesses to the beauty and development of the region. Having grown up exploring the bush and the coast, we know the area intimately. We believe in our country, and the potential it holds for spectacular tourism, and we want to share this passion with you.

There are many tour operators working in the country but we believe that because of our origins and passion, we can offer you the best experience possible – here is why:

•  We are Tanzanians, and the country is our sole focus – we know this place intimately and will share that knowledge with you
• We are deeply passionate about showing our country to our guests, and tailoring your experience exactly to you!
• We have strong international connections, and truly understand international expectations for service and quality
• We are always available for our guests – any time of day, any method of communication: our family is devoted to making sure you easily get all the answers.
• We are well connected and experienced with the Tanzanian tourism industry, allowing us to offer tailor made packages at competitive prices without compromising quality!
• We are members of ABTA and TATO, ensuring a high level of quality and reliability for our guests.

Your trip is the core of our business and we want to provide every single guest with the most memorable and incredible experience possible. Our goal is to have each of our guests fall in love with Tanzania through our tours, just as we have. It is a big goal, but we believe our knowledge and passion make it possible!

Local Expertise, Converted to International Standards
Our expertise and experience as a family allows us to set such high goals and standards for each guest’s experience with total confidence.

After working in numerous Tanzanian industries, our family has decided to come together to pursue our passion of sharing the wonders of the region with the rest of the world. Combined, we have over 15 years of experience in tourism with strong industry connections in Tanzania. We exclusively work with hotels and lodges that we are certain meet our standards for quality. We seek out accommodation that shares our values, and test these places out ourselves. We have a wide variety of lodge partners, enabling us to tailor your trip to your exact vision and needs.

Furthermore, we are strongly connected to the United Kingdom. This means we understand and strive to meet international standards for quality, openness, responsibility and reliability. We are able to translate our local knowledge to you, through a variety of European languages.

Open and Easy Communication and Payments, right from the beginning
In order for us to tailor your trip to you perfectly, we rely on open, honest and frequent communication. We want to understand you – your likes, your dislikes, your experience, your expectations (and your allergies!). We promise to match your communication preferences – whether it is email, Skype or phone calls. From there, we will give you a customized tour of potential options and experiences and begin the process!

As we work together to develop a perfect package, we will be in frequent communication to discuss ideas, present options and make decisions together. We will communicate with you as frequently or as infrequently as you like – again, this we want to tailor this process to you. Our team is able to communicate through numerous European languages, further simplifying the process. The more we know, the better we can serve you.

Furthermore, we are well equipped to offer payments from all major credit cards online – making everything as simple as possible for you!

All we ask from you throughout this process is that you ask as many questions as possible. We are firm believers in the idea that there is never too silly a question, or too much information.

Highly Skilled Guides, with you every step of the way
Having worked closely with an Aventura team member to coordinate the safari, we then connect you with experienced guides to lead you through your trip on the ground!

On any Aventura tour, our experienced and educated guides will combine the full spectrum of adventure, education and relaxation, all the while accommodating your preferences and goals. For a first trip to Africa, guests can expect a full orientation to the country and continent, with guides that will highlight the accomplishments, struggles and sheer beauty of the area. For seasoned visitors, or guides will gladly delve deeper in to the topics and subjects you love the most – whether it be birds, mammals, reptiles or total luxury.

As a Tanzanian/UK company, we will show you the beauty of the outdoor classroom under African skies, while maintaining international standards for quality and luxury.

Aventura Safaris Ltd are a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with “The Package Travel, Package Tours Regulations 1992” all passengers booking with Aventura Safaris Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Aventura Safaris Ltd. This insurance has been arranged by Towergate Chapmans Stevens through MAPFRE Assistance.

In the unlikely event of Insolvency you must Inform Specialty Claims Services Limited immediately on +44 (0) 1420 383012. Please ensure you retain this booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond.

We have a vastly experienced team working at Aventura with decades of first hand, on the ground Safari experience. No question is too complicated for us. Tanzania is a vast country offering a range of unique experiences, our team and guides have over the years accumulated a weath of knowledge that is put to the service of our customers creating that unique Safari.

All of our safaris are expertly guided and we guarantee that even the most knowledgeable among you will learn a thing or two along the way. Days are spent witnessing the wonders of the wild together, an educational and deeply bonding experience which is as rewarding for the young as for the old. Safaris in Tanzania make for stunning personal and private honeymoons, as well as the most treasured family holidays.

Protecting and preserving the local environment is of paramount importance to us, and our business. Through organizing a safari with Aventura, you can be assured that you are making real contributions towards Tanzanian communities and the environment. We achieve this through the following methods:

1. Maximizing revenues contributed to national park conservation fees
2.  Hiring from local populations
3. Sourcing products – right down to our office furniture – from local suppliers
4. Partnering with vendors and lodges that share our vision for social and environmental protection
5. Offering guests opportunities for further donations to conservation.

We are constantly working to expand our contribution to local communities and the environment, and are in the process of expanding these policies daily.

Aventura is a proud member of ABTA, the United Kingdom’s leading travel association. We join to give guests the total confidence in our product, ensuring you receive the safari you expect. As a member, we are responsible for upholding ABTA’s high and strict levels of professionalism, expertise, reliability and fairness in our tours, giving guests security and peace of mind throughout their travels.

As a member, we are committed to providing all guests with the following services:

• High standards of service
• Industry expertise
•  Protection for all payments
• Fair terms of trading
•  Accurate information
• Responsible travel
• Simple and straightforward compliant handling service
• Choice and flexibility

Visit www.abta.com or download this brochure for additional information on travel protection and ABTA travel services.

We are a Member of ABTA, membership number Y6136. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of this contract. The scheme is arranged by ABTA and administered independently. It is a simple and inexpensive method of arbitration on documents alone with restricted liability on you for costs. The upper limit on claims is £5,000 per person and £25,000 per booking form. The scheme doesn’t apply to claims which are solely in respect of physical injury or illness or their consequences. It can however deal with claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. Your request for arbitration must be received by ABTA within eighteen months of the date of return from holiday. For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

Your financial protection
We provide full financial protection for our package holidays, by way of an insurance policy with Mapfre.

ABTA General & Financial Statement
Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide full financial protection for your money.

AventuraSafaris Ltd is a Member of ABTA with membership number Y6136. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: +44 (0) 800 7561 114 or www.abta.com.

Aventura is a proud member of TATO, the Tanzania Association of Tour Operators. Founded in 1983 to unify the Tanzanian tourism industry, today TATO ensures consistency in the standards of tourism companies operating in Tanzania. As a member, we are committed to TATO’s Code of Ethics, which ensures upholding high levels of quality and service, in addition to integrity in our product and to our customer. It is the only government-recognized representative in the country, and currently represents over 200 companies within Tanzania’s tourism industry.

We work with a variety of local and international partners vastly experienced in the Tanzanian travel industry. We carefully select who we work with and ensure we are in a position to offer unique experiences to our customers.

In order to ensure high service and quality standards, we closely work with our partners to achieve this. We greatly believe that every Safari is unique and go that extra mile to ensure this is indeed the case when dealing with our valued customers.